user: Move support sections to top level

This is a preparation step to move the bug reporting procedure from the
wiki to the user manual and to add a contributing section.

5 files changed, 155 insertions, 0 deletions

diff --git a/user/support/bugs.rst b/user/support/bugs.rst
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+++ b/user/support/bugs.rst
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+.. SPDX-License-Identifier: CC-BY-SA-4.0
+
+.. Copyright (C) 2019 embedded brains GmbH
+.. Copyright (C) 2019 Sebastian Huber
+.. Copyright (C) 2016 Chris Johns <chrisj@rtems.org>
+
+.. index:: bugs
+.. index:: reporting bugs
+
+Bugs
+****
+
+The bug tracker can be found at the :r:url:`bugs`.
+
+See the `Submission Guidelines <http://devel.rtems.org/wiki/NewTicket/>`_ for
+details on submitting a ticket.
+
+Be sure to do a cursory search for any tickets that may be relevant to your
+problem.
+
+If you are unsure about your issue status submit a ticket and we will help you
+sort it out.
diff --git a/user/support/contrib.rst b/user/support/contrib.rst
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+.. SPDX-License-Identifier: CC-BY-SA-4.0
+
+.. Copyright (C) 2019 embedded brains GmbH
+.. Copyright (C) 2019 Sebastian Huber
+.. Copyright (C) 2016 Chris Johns <chrisj@rtems.org>
+
+.. index:: community; developers
+
+Contributing
+************
+
+Developers can find help and support on the :r:list:`devel`.
+
+Technical documents including design, :r:url:`gsoc`, :r:url:`socis` can be
+found on the :r:url:`devel`.
diff --git a/user/support/index.rst b/user/support/index.rst
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+.. SPDX-License-Identifier: CC-BY-SA-4.0
+
+.. Copyright (C) 2019 embedded brains GmbH
+.. Copyright (C) 2019 Sebastian Huber
+
+.. index:: support
+
+Support and Contributing
+************************
+
+.. toctree::
+
+    support-project
+    bugs
+    contrib
+    support-commercial
diff --git a/user/support/support-commercial.rst b/user/support/support-commercial.rst
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+.. SPDX-License-Identifier: CC-BY-SA-4.0
+
+.. Copyright (C) 2016 Chris Johns <chrisj@rtems.org>
+
+.. index:: support; commercial
+
+Commercial Support Services
+***************************
+
+The wider RTEMS community has developers and organizations who can provide
+commercial support services. These services range from training, implementing
+new features in RTEMS, deployment of RTEMS, helping establish a new project
+environment for a team, to application and system design.
+
+The RTEMS Project does not endorse or promote any provider of these services
+and we recommend you use a search engine to locate a suitable provider. If you
+are unsure please contact a provider and see what is available.
+
+If you develop a new feature or you have someone do this for you we recommend
+you have the work submitted to the project and merged. Once accepted into the
+project the work will be maintained as part of the development process within
+the project and this is a benefit for.
diff --git a/user/support/support-project.rst b/user/support/support-project.rst
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+++ b/user/support/support-project.rst
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+.. SPDX-License-Identifier: CC-BY-SA-4.0
+
+.. Copyright (C) 2019 embedded brains GmbH
+.. Copyright (C) 2019 Sebastian Huber
+.. Copyright (C) 2016 Chris Johns <chrisj@rtems.org>
+
+.. index:: support; RTEMS Project
+
+RTEMS Project Support
+*********************
+
+.. index:: community; users mailing list
+.. index:: mailing lists; users
+
+Users Mailing List
+==================
+
+RTEMS offers a variety of support options and ways to contribute to the
+project.  Users can ask their questions on the :r:list:`users`.  This is a low
+frequency mailing list intended for topics related to the use of RTEMS.  If you
+are new to RTEMS, please join the list and ask whatever you want.
+
+.. index:: documentation
+
+Documentation
+=============
+
+You find the latest set of manuals at the :r:url:`docs`.
+
+.. index:: mailing lists; announce
+.. index:: mailing lists; bugs
+.. index:: mailing lists; build
+.. index:: mailing lists; devel
+.. index:: mailing lists; vc
+
+All Mailing Lists
+=================
+
+We have several mailing lists for RTEMS users and developers:
+
+* :r:list:`announce`: Announcements for major and other project-related issues.
+
+* :r:list:`bugs`: Emails generated by the :r:url:`bugs`.
+
+* :r:list:`devel`: For developers of RTEMS itself.
+
+* :r:list:`build`: Results from building and testing of RTEMS.
+
+* :r:list:`users`: For users of RTEMS.
+
+* :r:list:`vc`: Commits to the RTEMS Project repositories.
+
+IRC
+===
+
+.. index:: community; IRC
+.. index:: IRC
+
+RTEMS IRC is available on the Freenode network. See the `Freenode
+<http://www.freenode.net/>`_ web site for details on connecting, selecting a
+nickname, and general usage tips. If you are new to IRC it is recommended
+reading.
+
+These is currently only one IRC channel available for RTEMS:
+
+  **#rtems**
+
+This is a general channel for all things RTEMS. You can just hang out with
+other RTEMS users and developers to talk about RTEMS, using RTEMS or to make
+contact with other RTEMS users.
+
+The ``#rtems`` channel is logged. You can find the logs at:
+
+   http://www.rtems.org/irclogs/
+
+You can search the logs using Google by adding
+
+   **site:rtems.org inurl:irclogs**
+
+to your search terms.