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.. _support:

Support
=======

RTEMS offers a variety of support options.

This chapter covers all options available to both users and developers.  If you
believe this is a bug report please submit it to the bug tracker otherwise the
developers mailing list the default location.


Bug Tracker
===========

The bug tracker can be found at the :r:url:`bugs`.

See the `Submission Guidelines <http://devel.rtems.org/wiki/NewTicket/>`_ for
details on submitting a ticket.

Be sure to do a cursory search for any tickets that may be relevant to your
problem.

If you are unsure about your issue status submit a ticket and we will help you
sort it out.

Documentation
=============

The latest user documentation can always be found at the :r:url:`docs`.


.. _support-mailing-lists:

Mailing Lists
=============

We have several mailing lists for RTEMS users and developers.

	* :r:list:`announce`
		* Announcements for major and other project-related issues.

	* :r:list:`bugs`
		* Bugs email from :r:url:`bugs`.

	* :r:list:`devel`
		* Developers list, this is for developers of RTEMS itself.


	* :r:list:`build`
		* Results from the testing and building of RTEMS.

	* :r:list:`users`
		* Users of RTEMS.

	* :r:list:`vc`
		* Commits to the RTEMS master repository.


IRC
===

RTEMS IRC is available on the Freenode network. See the `Freenode
<http://www.freenode.net/>`_ web site for details on connecting, selecting a
nickname, and general usage tips. If you are new to IRC it is recommended
reading.

These are the current IRC channels.

  **#rtems**

This is a general channel for all things RTEMS. You can just hang out with
other RTEMS users and developers to talk about RTEMS, using RTEMS or to make
contact with other RTEMS users.

The ``#rtems`` channel is logged. You can find the logs at
http://www.rtems.org/irclogs/. You can search the logs using Google by adding:

  **site:rtems.org inurl:irclogs**

to your search terms.

Developers
==========

Developers can find help and support on the mailing lists, see
:ref:`support-mailing-lists`.

Technical documents including design, :r:url:`gsoc`, :r:url:`socis` can be
found on the :r:url:`devel`.